Background
Fairpoint is a consumer financial services business focused on serving financially stressed consumers. Our mission is to become the leader in money management solutions to the financially stressed consumer.
Our business is structured into the following primary business lines in order to serve the needs of this consumer group:
- Individual Voluntary Arrangements (IVAs)
- Debt Management Plans (DMPs)
- Financial Services
The Fairpoint Business Model
Central to our business proposition is the provision of no obligation advice to financially stressed consumers. All consumers who call us are entitled to this service which involves an assessment of income; expenditure; assets and liabilities. On the basis of the information provided we then offer consumers a range of potential solutions.
Our objective is to extend our product range so that we are able to serve profitably an ever increasing proportion of consumers who request our support.
The distinguishing characteristics of our proposition are as follows:
Debt Resolution
Our best advice model is geared towards resolving consumer debt problems, rather than simply helping a consumer to live with their debt problem. To that end we work closely with consumers to ensure they maximise the amount paid back to creditors. In return we work closely with creditors to ensure that maximum value is achieved for consumers.
This approach delivers a strong dividend flow to creditors and the fastest possible debt resolution at the lowest cost for consumers.
Impartial Advice
We are not funded by any lender and so our advice is impartial and always in the best interests of the consumer. Consumers are far more likely to be recommended and achieve a plan, that makes them debt free over the midterm (5 years) using Fairpoint than via organisations funded by lenders.
Our Credentials
Fairpoint has been an AIM listed company since 2002. It is the number one provider of IVAs in the UK, with more plans under management than any other debt solutions provider. Our advice process was accredited by The Debt Standard in 2008.
We provide advice to around 130,000 customers each year.
